Warranty

Nevada’s dairy effluent equipment is high-quality and trusted by New Zealand farmers for safety and reliability. That is why our Slurry Tankers and pond stirrers are supported with a two year warranty, and backed by customer service that is second to none.

Contents

For Nevada Equipment Covered Under A Ten-Year Warranty.

The Nevada Bladder Tank, as designed and provided by the Manufacturer, are warranted against defective workmanship and materials for a period of 10 years from date of manufacture.

This warranty is subject to the following terms and conditions:

    1. This warranty covers the repair or replacement of parts or product sold by the Manufacturer, which are damaged due to defective workmanship or materials. It does not cover any other loss or damage, including consequential loss or damage, or damage to other property or persons.
    2. Without limiting the generality of the above, this warranty does not cover:
      1. Damage resulting from accidents, misuse, or abuse.
      2. Damage to goods that have been altered or modified by anyone other than the Manufacturer or its authorized agent.
      3. Damage or loss due to the goods being unsuitable for any particular use.
      4. Damage or loss where the fitting and installation of the goods were not performed by Nevada or its authorized agent.
      5. Damage or wear to material
      6. Wear and tear when Nevada deems the product to be in a high-wear environment.
      7. Travel expenses.
    3. Procedure for warranty recovery: No loss or damage will be covered by this warranty unless the following procedure is followed by the purchaser:
      1. The loss or damage must be reported immediately to Nevada, who will determine if it is covered by the warranty and take the necessary actions.
  1.  

Outside of the above see Citerneo manufacturers warranty details below:

GENERAL INFORMATION TO THE ATTENTION OF THE BUYER-USER OF FREESTANDING FLEXIBLE TANK

FOR THE STORAGE OF FILTERED EFFLUENTS

The guarantee period is indicated in the contractual documentation. (see above)

The guarantee period is one year (unless otherwise stated in the Contract – invoice/quotation) for the accessories, the production and electromechanical equipment provided that the installation and the utilisation of the tank comply with the recommendations.

No depreciation coefficient is applied to this warranty.

CITERNEO flexible tanks for the storage of effluents are designed to resist a storage temperature from -30 °C to +70 °C. Any storage of liquid which does not comply with the contractual features would result in loss of warranty.

ACQUISITION OF THE GUARANTEE

The application date of the guarantee is the date of issue of the invoice of the tank.

In case of warranty claim, the customer must:

  • Prepare the site to facilitate access to the tank and equipment to repair.
  • Empty and clean the tank to allow on-site repair and/or forwarding to the factory.

If it is proved that the material stamped and delivered by the Company CITERNEO is defective during the warranty period, CITERNEO will proceed to the repair on site or in the factory at its own expense, the exchange of the defective pieces, or the replacement of the tank, according to its choice and depending on the nature of the incident.

EXCLUSION CLAUSES AND LIMITATIONS

The following do not fall within the scope of guarantee:

  • Aspect imperfections of the matter (color, air bubbles…) possibly covered with additional welded part.
  • The consequences of neglect, overfilling, lack of maintenance or lack of use (not complying with the instructions supplied with the tank).
  • Damage caused by any vehicle whatsoever.
  • Damage caused by the use of chemicals, cleaning agents or other substances that could damage the material (hydrocarbons, solvents based on ketone or ester, aldehydes…) other than those expected.
  • Failure to comply with technical requirements (pH, dry matter).
  • Damage occurring during transportation, loading, unloading, storage or installation. The usual caveats should be reported (article 105 of the Commercial Code) regarding the transporter by informing CITERNEO.
  • Damage caused by repeated fittings and removals or during temporary storage of the tank.
  • Damage caused by extreme weather, floods, natural disasters, burglary, vandalism, mechanical defects or force majeure.
  • An alteration of the spot color or over the entire surface.
  • Uninstalling, resettlement, draining, filling, transfer or replacement of the content costs.
  • A rupture of the counter flange due to overtightening.

PREVENTION

  • The filling of the tank has to be done under supervision. Consequences of overfilling can lead to a rupture in the tank.
  • CITERNEO disengages its responsibility in tank rupture due to any overfilling.
  • If the filling is not done immediately, it is recommended to ballast the tank with a minimum of 5 cm of liquid.

EXPIRY

The warranty expires when :

  • Repairs or other interventions are performed on the tank without the prior written consent of CITERNEO (request letter).
  • Full payment is not made by the customer within the time specified.
  • The defects observed were not reported by letter accompanied by a copy of the invoice sent to CITERNEO within 15 days immediately at the beginning of the damage.
  • At the end of the warranty.
  • Any repair done by CITERNEO following a request from the customer is covered for only one-year warranty.

Except guarantees listed above, the supplier shall not be liable for any damages, including consequential damages.

LAW AND LITIGATIONS

The legal guarantee resulting from Article 1641 of the Civil Code shall apply.

The above conditions are subject to French law. Any dispute relating to their application or execution shall be submitted to the competent courts of the headquarter of CITERNEO. It belongs to the client responsibility to make sure of the applicable regulation on the installation territory.

* In case of divergence the French version shall prevail.

 

This warranty shall be governed by the laws of New Zealand, and the parties agree to submit to the jurisdiction of the Courts of New Zealand.

For Nevada Equipment Covered Under A Two-Year Warranty.

The equipment specified in the Instruction Manual, as designed and provided by the Manufacturer, are warranted against defective workmanship and materials for a period of 2 years from the purchase date.

This warranty is subject to the following terms and conditions:

  1. This warranty covers the repair or replacement of parts or machinery sold by the Manufacturer, which are damaged due to defective workmanship or materials. It does not cover any other loss or damage, including consequential loss or damage, or damage to other property or persons.
  2. Without limiting the generality of the above, this warranty does not cover
    1. Damage resulting from accidents, misuse, or abuse.
    2. Damage to goods that have been altered or modified by anyone other than the Manufacturer or its authorized agent.
    3. Damage or loss due to the goods being unsuitable for any particular use or for use with any particular tractor, except where such use or tractor has been specifically approved by the Manufacturer.
    4. Damage or loss where the fitting and installation of the goods were not performed by Nevada or its authorized agent.
    5. Damage or wear to galvanizing/paint.
    6. Wear and tear when Nevada deems the product to be in a high-wear environment.
    7. Travel expenses.
  3. Procedure for warranty recovery: No loss or damage will be covered by this warranty unless the following procedure is followed by the purchaser:
    1. The loss or damage must be reported immediately to Nevada, who will determine if it is covered by the warranty and take the necessary actions.

This warranty shall be governed by the laws of New Zealand, and the parties agree to submit to the jurisdiction of the Courts of New Zealand.

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